Core Offerings

Person-Centered Care 101: Foundations and Frameworks
A structured introduction to the principles of person-centered care and how they apply across clinical, administrative, and payer environments.

Participants will:

• Clarify what person-centered care is — and is not
• Understand key frameworks (e.g., dignity, continuity, coordination, context)
• Identify gaps between philosophy and current practice
• Develop initial implementation priorities

Best suited for: teams new to formal person-centered care initiatives, onboarding programs, and cross-functional audiences.

 
Person-Centered Care in Action: From Policy to Practice
This applied workshop helps teams examine where good intentions stall and how to embed person-centered principles into workflows, communication, and accountability structures.

Participants will:

• Map current processes through a person-centered lens
• Identify friction points in patient journeys
• Align values with operational decisions
• Generate actionable refinements

Best suited for: clinical teams, quality improvement initiatives, leadership groups, and care redesign efforts.

 
Between Visits: Designing for What Happens Outside the Clinic
Health outcomes are shaped between appointments. This workshop focuses on the often-overlooked “between visit” gap and how organizations can better support patients in real life.

Participants will:

• Identify invisible labor patients perform
• Examine where context is lost in transitions
• Explore strategies to reduce fragmentation
• Consider how incentives and structures shape continuity

Best suited for: integrated care models, value-based initiatives, insurers, and multi-stakeholder groups.