Clear Cane Chronicles
By Cynthia Overton, with foreword by Lex Frieden
Clear Cane Chronicles blends lived experience, research, and frameworks to advance person-centered care that helps:
- Patients navigate the healthcare system with confidence
- Healthcare providers understand person-centered care
- Insurance companies support person-centered care
For Patients, Providers, & Payers
Patients
Clear Cane Chronicles is the book every patient deserves in their corner — perfect for those facing a new diagnosis, managing a chronic condition, caring for a loved one, or seeking more confidence in their healthcare decisions.
Providers
Clear Cane Chronicles is the resource your teams need to see healthcare through the patient’s eyes—combining real stories, evidence, humor, and actionable tools to make person-centered care standard, not optional.
Payers
Clear Cane Chronicles is your organization’s essential playbook for fulfilling AHIP’s commitments, elevating the member experience, and building the trust, engagement, and long-term well-being that matter most.
Meet Cynthia
Clear Cane Chronicles grew from my experience over seven weeks in three hospitals and the 25 years I’ve spent navigating the healthcare system since then.
As a proponent for person-centered care, I help healthcare organizations, insurers, and academic programs apply its principles. This means building partnerships with patients so that healthcare extends beyond the clinical setting and into people’s lives.
I bring both lived experience and professional expertise to this work. My PhD reflects years of training in research, analysis, and communication that help me translate complex healthcare systems into practical insights to improve care for patients.
As a keynote speaker, author, and consultant, I blend humor, storytelling, and evidence-based frameworks to elevate learning. Whether on stage or speaking with a small group, I use my story to spark new ways of thinking about how healthcare can put people at the center.
