Healthcare for people who live in the real world, not in a medical chart.

Cynthia Overton, PhD

Healthcare is at its best when it sees the whole person—not just the patient. 

I help healthcare organizations, insurers, and academic programs apply principles of person-centered care. This involves building partnerships with patients so that healthcare extends beyond the clinical setting and into people's lives.

My approach combines evidence-based principles with authentic storytelling, empowering organizations to move from aspiration to action. Let’s connect to create healthcare experiences that inspire, empower, and uplift.
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Coming September, 2025

The Patient Perspective You Can’t Afford to Miss

"Clear Cane Chronicles" is a rare blend of formal frameworks, research, and storytelling, revealing the healthcare and business value of person-centered care. 

This page-turner enlightens, informs, and engages from the first page to the last.

Perfect for:

-Patients & caregivers navigating the healthcare system

-Providers that value person‑centered care, extending from the exam room into the real world

-Professionals who are new to healthcare and insurance and in need of context

-Medical & nursing school programs aiming to bring the patient experience to life
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Services

Speaking Engagements

Speaking Engagements

Insightful, story-driven presentations that use humor and lived experience to reveal how healthcare impacts patients—showcasing the benefits of person-centered care and the consequences when it’s missing. Audiences leave informed, inspired, and equipped to make care more human and effective.

Bulk Sales and Add-Ons

Bulk Sales and Add-Ons

Elevate your employee onboarding, professional development, and other learning experiences with Clear Cane Chronicles. Enjoy humor, storytelling, and research to demonstrate the power of person-centered care. Take your team’s learning further with virtual or in-person engagements such as Q&A sessions, tailored presentations, or facilitated discussions.

 

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Thought Partnership

Practical, focused consultations that help healthcare and payer leaders quickly identify actionable ways to advance person-centered care. I offer expert insights, tailored recommendations, and ready-to-use resources—so you can make meaningful progress without the need for lengthy assessments or major disruptions.

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Get In Touch

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