Healthcare for people who live in the real world, not in a medical chart.
Cynthia Overton, PhD
Healthcare is at its best when it sees the whole person—not just the patient. I help healthcare organizations, insurers, and academic programs apply principles of person-centered care. This involves building partnerships with patients so that healthcare extends beyond the clinical setting and into people's lives. My approach combines evidence-based principles with authentic storytelling, empowering organizations to move from aspiration to action. Let’s connect to create healthcare experiences that inspire, empower, and uplift.
Coming September, 2025
The Patient Perspective You Can’t Afford to Miss
"Clear Cane Chronicles" is a rare blend of formal frameworks, research, and storytelling, revealing the healthcare and business value of person-centered care. This page-turner enlightens, informs, and engages from the first page to the last. Perfect for: -Patients & caregivers navigating the healthcare system -Providers that value person‑centered care, extending from the exam room into the real world -Professionals who are new to healthcare and insurance and in need of context -Medical & nursing school programs aiming to bring the patient experience to life
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Services
Speaking Engagements
Insightful, story-driven presentations that use humor and lived experience to reveal how healthcare impacts patients—showcasing the benefits of person-centered care and the consequences when it’s missing. Audiences leave informed, inspired, and equipped to make care more human and effective.
Bulk Sales and Add-Ons
Elevate your employee onboarding, professional development, and other learning experiences with Clear Cane Chronicles. Enjoy humor, storytelling, and research to demonstrate the power of person-centered care. Take your team’s learning further with virtual or in-person engagements such as Q&A sessions, tailored presentations, or facilitated discussions.
Thought Partnership
Practical, focused consultations that help healthcare and payer leaders quickly identify actionable ways to advance person-centered care. I offer expert insights, tailored recommendations, and ready-to-use resources—so you can make meaningful progress without the need for lengthy assessments or major disruptions.